Warranty extension

The Caran d'Ache International Guarantee applies to Caran d'Ache writing instruments (Ecridor, Léman, Varius and limited editions) sold by one of the authorised Caran d'Ache stores or retailers worldwide.

Your Caran d'Ache Haute Écriture instrument has been manufactured in compliance with the high standards of Caran d'Ache. It comes with a guarantee for any manufacturing or material defect covering a period of two years from the date of purchase. The guarantee period may be extended to five years free of charge by registering your writing instrument using our guarantee extension form below.

For more information on repairing or replacing your Haute Écriture instrument, please check the terms indicated in our Instructions for Use & International Guarantee or consult our General Terms and Conditions of Sale.

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  • *Compulsory fields

    Swiss madeSwiss made

    Our colour and writing products are manufactured in our workshops in Geneva since 1915.


    Free from CHF 60 purchase. 
    Possible return under 14 days. 

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    Visa, Mastercard, Post Finance, Paypal, Twint and on invoice with Swissbilling. 

    Customer serviceCustomer service

    Monday to Friday from 10am to 7pm and Saturday from 10am to 5pm.

    +41 (0) 848 558 558

    (Calls from Switzerland : at local rate. Calls from abroad : at telecom provider’s international rate.)